Airline food has long been the scourge of the industry.
Literally! With customer expectations low, few expect that the
meal they are served onboard an airliner will rise to the level
of even a family style restaurant.
On the other hand, corporate jet catering is a whole different
animal. With delectable entrees, delightful soups, outstanding
appetizers and snacks, and the most decadent desserts
imaginable, the passenger on a private jet expects [and pays
for!] food akin to a five star performance.
Not anymore.
Today, in-flight caterers providing exemplary service and dining
options is almost a thing of the past. Thanks to the rise of
fractional jet operators who demand a narrow menu and smaller
portion sizes, the quality levels with many in-flight caterers
has nosedived. In addition, Air Chef, the largest provider of
in-flight catering to business jets in the world, continues to
snap up poorly performing caterers across the US. Now, corporate
flight attendants must call a 1-800 number to place their order
with an inexperienced and unknowledgeable clerk. Forget customer
service and forget special orders...these do upset Air Chef!
With the bad name associated with the company, Air Chef is
apparently seeking to distance itself from even its name. Air
Culinaire, a caterer with operations in four different cities is
now part of the Air Chef network. Now for the rub: word has it
that Air Chef, in a bid to sharpen its image and to stave off
the growing ranks of ticked off corporate flight attendants --
their bread 'n butter -- the caterer will be changing its name
to Air Culinaire.
Corporate flight attendants aren't amused by Air Chef as
evidenced by their comments on the Corporate Jet Catering site
as well as on Cabin Managers, a forum that is also tied in with
the Corporate Flight Attendant Community.
By the way, Rita's Catering of Boston is another Air Chef
caterer...business flight attendants know this and are fleeing
to the competition as fast as they can.
Hey, Air Chef: do you get it?
About the author:
Copyright 2006 --
Matthew Keegan is
http://www.thearticlewriter.com>The Article Writer who
writes on a variety of topics including: advocacy, automobiles,
aviation, business, Christian themes, family, news, product
reviews, travel, writing, and more. Please visit Matt's
http://www.thearticlewriter.com/blog/>blog for
absolutely stunning and informative writings from the master
himself!
